Learn more about StationMD, our policies, and our service.

Frequently Asked Questions

woman doctor with tablet
Is StationMD HIPAA compliant?

Yes. StationMD uses secure, HIPAA compliant technology and process. We regularly update our process to ensure that we meet all regulations.

Who pays for StationMD services?

StationMD can be paid for in several ways. We tailor our reimbursement model to fit the needs and resources of the partner.

A monthly subscription service covers a facility’s use of StationMD for all its residents or clients. This is typically a fee per facility.

A per member per month model is also available; the fee is determined by the number of patients with access.

A shared-savings model is available in which StationMD receives a percentage of healthcare dollars saved by utilizing our service.

Fee for service models are possible in certain cases depending on the partner and setting.

Combination reimbursement models; StationMD can create a combination of any of the above.

Grants- StationMD services can be paid for with grant funds when applicable.

Are StationMDs primary care physicians?

No. The StationMD service works with primary care physicians to improve and augment care when there are gaps in coverage or during off-hours. They do not substitute for or displace the primary physician.

Is StationMD an urgent care service?

No. StationMD sees patients in urgent situations, but it plays a different role from urgent cares. Our partners are typically organizations or facilities, through which we have privileges and access to medical records. This allows our doctors to be more informed and effective in treating patients as well as provides a process of communication and continuity of care with the patients’ primary doctors.

Who are StationMD doctors?

StationMD doctors are all vetted personally and carefully by the founders. They are board certified in emergency medicine, family medicine or internal medicine. They are all trained specifically to our processes, medical guidelines, and quality-assurance measures.