Providing treatment for the Intellectually and Developmentally Disabled in Group Residences

Telemedicine for people with IDD

woman doctor with tablet

Telemedicine For Individuals With Intellectual And Developmental Disablilities In Residential Facilities

StationMD has immense experience taking care of individuals with Intellectual and Developmental Disabilities (IDD). In addition, we are telehealth experts focusing on other populations with special-needs. Our staff is well versed in both residential and group-home settings. We tailor our process to meet the needs of the patients. This is true for individual residential alternatives (IRAs), intermediate care facilities (ICFs), as well as supportive apartments and day programs.

Our Process for Telemedicine for People with Intellectual and Developmental Disabilities

Although the details vary by client, the basics remain the same. First,  StationMD doctors are available immediately when a medical issue arises. They stand ready to perform a telemedicine exam. Second, our secure video-conferencing system allows our doctors to perform a thorough evaluation on the spot. Our system is augmented by sophisticated diagnostic tools. Next, we implement a treatment plan. We do this by working closely with the staff, family and patients. Prescriptions are then sent out when necessary. Finally, a follow-up encounter is performed later in the day. As a result, a patient is diagnosed and treated much quicker than a traditional emergency room visit.

Documentation And Continuity Of Care

Formal documentation of the encounter is created and sent to the primary care provider and facility. When desired, the primary doctor is updated via secure text or email.

Complete Solution For Population with Special Needs

As with other populations, StationMD has specialized medical protocols for patients with IDD.  Data analysis and feedback is given to facilities to create a complete quality-improvement solution. In our treatment of individuals with IDD, we’ve formulated robust data that demonstrates reductions in ER visits and hospital admissions, resulting in massive savings in health care dollars.

Family Involvement And ER Transfers

A patient’s family can be conferenced in to the video encounter (no matter where the family member is). This effectively lets them sit in on the examination and ask questions to the doctor directly and reassures them that concerns are being adequately addressed in an immediate and thorough fashion. On those occasions when transfer to the ER is unavoidable, the StationMD doctor communicates directly with the ER staff to streamline care and avoid unnecessary tests and admissions.

Home Care Services

Telemedicine for Developmentally Disabled Patients

Home care nursing services has become a pivotal tool in keeping patients at home and preventing unnecessary costs. Access to StationMD in this context can augment homecare in critical ways for these at-risk patients. In this process, if a visiting nurse or aid notes a concern, the first step is to contact a StationMD emergency physician for an immediate consultation.


To start, a video conference encounter is initiated by the visiting nurse. This is done with a small, standard portable tablet device. Next, an emergency medicine doctor performs an evaluation. As a result, the patient does not experience the hardship and risks created by a hospital transfer. In addition, an adjustment or treatment can be initiated by the StationMD doctor. This is another way a transfer can be avoided.

ER Transfers

If a hospital transfer is unavoidable, the StationMD physician communicates with the emergency department directly, thereby streamlining the work up, and decreasing the chances of admission. Better care is achieved while saving significant health care dollars.